Complaints and support
We want to ensure to ensure that people living with disability are safe, supported and have access to the best care possible.
Abuse and neglect of vulnerable people is a community, social, health and workforce issue. It is critical for us all to work together to recognise and fight it.
If you are concerned about how you are being treated, or how someone you know is being treated, you can lodge a confidential complaint.
On this page:
Get help now
If life is in danger, phone 000 (triple zero) to speak with police or ambulance services.
For non-urgent police matters phone 131 444.
Disability care, aged care and hospital complaints
Safely and anonymously voice your complaints about a health care provider.
NDIS supports and services complaints
NDIS Quality and Safeguards Commission
Phone 1800 035 544
Aged care provider complaints
Aged Care Quality and Safety Commission
Phone 1800 951 822
Hospital or health care service complaints
Health and Community Services Complaints Commissioner (HCSCC)
Phone 1800 232 007
Abuse or neglect of an adult
You can make a report about any adult if you think they are vunerable to abuse.
What is abuse and what does it look like? (1800RESPECT)
Report abuse or get free advice about vulnerable adults
Adult Safeguarding Unit - Department of Human Services
Phone 1800 372 310
Help to make a complaint (advocacy groups)
Assistance for you or an older person you know to access and interact with the community or residential aged care service providers.
Advocacy Groups in South Australia
Aged Rights Advocacy Service (ARAS)
Phone 1800 700 600
Disability Advocacy and Complaints Service of South Australia (DACSSA)
Phone 7122 6030